How to Attract and Retain Candidates in Today’s Challenging Market

How to Attract and Retain Candidates in Today’s Challenges Market

Are you struggling to recruit the right staff, or find you are you having trouble attracting the right talent for your organisation?

September marks the end of the summer, and with everyone back to work, recruitment has never been so challenging and Now is the time to invest in your current staff and be open- minded when recruiting.

You can no longer rely on posting adverts online or on job boards: you need to widen your recruitment net, otherwise you won’t fill those important roles. Working with a Recruiter you trust can alleviate this, a trusted recruiter knows the market well.

  • The first thing to do is don’t delay in your recruitment process, it’s all about timing.
  • If you have CVs, start reviewing them asap and make contact with candidates even by telephone call to double- check they are still interested. You can do an initial screening call which will speed up the process.
  • If you have a closing date, do not wait until it has passed to review CVs: by then it could be too late.
  • Remember good candidates will not wait around the old saying, “ the early bird catches the worm” and applies equally in recruitment.
  • Start interviewing ASAP, and ideally at the start of the week. Remember most candidates who are in employment need to hand in 4 weeks’/ one month’s’ notice and if you wait until the middle or the end of the week , this could run into another week.
  • Don’t have candidates hanging on:, make decisions quickly. This reflects on your company and how you work. People like to work with companies that are decisive and don’t delay when making decisions. Your recruitment process reflects this.
  • Review your salary structure and make sure it’s competitive. You will no longer be able to pay below the market rate.
  • Review company benefits to attract candidates. Since the pandemic, this has made a game changer when candidates are moving jobs.
  • You need to not only offer a competitive rate but also additional benefits e.g., pension, health insurance and maybe additional holidays which can be accrued with service, rewarding loyalty:, things like giving candidates their birthday off can be a sweetener.
  • Flexible working or hybrid working is something that’s here to stay. This can be very difficult for companies that can’t offer this due to business demands. If this is the case there could be something else you could offer, even one day working at home or finishing early on a Friday.
  • Make sure when you are interviewing you are aware of candidates who are just using the opportunity to get more money from their current company.
  • This will depend on your interviewing techniques and how you ask the relevant questions of candidates. If you establish this at the start of the interview, it will save you a lot of time.
  • Make offers asap: don’t delay.
  • Check references immediately and even ask candidates if it is ok to ring their referees and get the reference confirmed on paper too.
  • Check when they can start, ideally the sooner the better. This is where it can all go wrong, so keep in touch during their notice period.
  • Send out an offer letter as they will want something in writing before they hand in their notice.
  • They will also want a contract, too. Most candidates prefer this before starting so you may have to adapt your procedures. Just because it’s been this way before, doesn’t mean you can’t change it now.
  • If you want the right candidate, you need to be flexible
  • Timing is everything in recruiting staff so ensure you keep in touch with candidates once they hand in their notice and confirm a start date.
  • Then make sure you are in touch regularly every week until they start. This is when they can change their mind right up until they start
  • You as an employer need to put an effort in to keep in contact during their notice period. They could have had another interview after they accepted your offer and decided to take it.
  • If this happens, you will have wasted anything from 4-12 weeks trying to recruit and then you have to start again, costly and very time consuming.
  • Once they start, make sure they have an induction to the company and are made to feel welcome. This doesn’t cost money but will ensure your candidate settles in well
  • In conclusion, recruiting is very time- consuming and costly, especially in today’s challenging market. Putting an advert online or job board is no longer enough, invest in a good Recruiter you trust who will spend their time focusing on filling your vacancy while you can get on with your business. In today’s market, this is essential

If you need help, please get in touch, and please also check out my testimonials to hear what my clients and candidates say.

Email cm@cathymoranrecruitment.com or call 07751856436

Thanks Cathy

New Job for Operational Manager with plumbing/Bathroom experience & background at Management level

Operations Manager ( Retail/Wholesaler) c40k Euros  + incentive +  company vehicle – Buncrana Co Donegal

A new role has been created for an experienced proactive Operations Manager from a retail background or customer focused background in any of the following areas: Plumbing, tiling, bathrooms, tiling, kitchens or construction.

The successful candidate must have a proven track record in managing people as well as the day-to-day operations of the business. The successful candidate must have a positive can-do attitude offering new ideas and solutions in driving the business forward. This is a senior role reporting to the Directors.

The Role

  • You will be responsible for managing all staff looking after the warehouse, show room and trade counter for this organisation.
  • Industry Knowledge within plumbing, bathrooms and tiles advantageous.
  • You will manage operational processes to ensure the effective flow of goods into, through and out of the warehouse to the point of delivery. Maintain focus on quality management systems and lean principles.
  • Have a clear commercial focus and well-rounded understanding of business requirements and objectives, including financial understanding and the impact the warehouse has on overall profitability.
  • Understand the importance of customer service and the company culture relating to meeting our customers’ expectations and manage the team effectively to ensure this is achieved, within company guidelines.
  • To oversee the running of the showroom to ensure that the showroom is visually merchandised to an excellent standard and to ensure that the highest levels of Customer Service are given at all times.
  • Liaise effectively with the ICT & Marketing Executive to ensure effective implementation of relevant marketing strategies.
  • Ensure that the sales team are appropriately trained to question and understand customer requirements and match their needs to the company’s excellent and diverse product range.
  • Ensure that all sales team members complete quotations in line with Company pricing and accurately record all customer information to ensure efficient follow up.
  • Ensure and reinforce that all customer quotations are to be actively followed up within 3 Days of initial visit to the showroom.
  • Ensure that all orders are planned and scheduled so that clients’ expected delivery times are met.
  • Actively drive the performance of the sales team to maximise all revenue opportunities through developing strong customer relationships and the upselling and cross selling of products and associated materials
  • Ensure the efficient and accurate inspection of materials, products, or equipment to detect defects to eliminate customer returns
  • Attend weekly Senior Management team meetings, advise the MD, prepare reports and contribute to the development of the Company business plan.
  • Ensure that systems are established, monitored and maintained to deliver the best possible service standards.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Provide guidance and direction to all operatives, including setting performance standards and monitoring performance through daily/weekly meetings,
  • Keep records of employees’ attendance and hours worked.
  • Through improvements in efficiency and mechanization continually challenge targets for on time delivery, quality, waste and other KPIs.
  • Take full ownership and responsibility for all quality and delivery issues to ensure they are investigated and an acceptable outcome is reached by working with relevant departments.
  • Lead the morning meeting, ensuring all points raised can be responded to and resolved appropriately.
  • To reach planned delivery schedules at all times and ensure that any challenges are tackled pro-actively ensuring customer expectations are not affected.
  • Recommend or implement measures to motivate employees and to improve work methods, equipment performance, and efficiency.

Experience & Qualifications

  • Previous experience working as an Operations or Retail Manager within a builders merchant or Plumbing/Electrical/heating/Tiles whole saler required.
  • Must have minimum 4 years’ experience working in a management role at this level in any of the following areas: Retail management, store management, builders merchant, plumbing wholesaler, electrical wholesalers, tiles or kitchen or any relevant discipline.
  • Experience managing a show room preferable.
  • Experience managing a warehouse also preferable.
  • A positive can-do attitude and willingness to work as a team player.
  • Problem solving skills and customer focused.
  • Priority will be given to candidates with relevant experience.

This job is based in Buncrana in Co Donegal.

Hours of work are Monday – Saturday 8.30 – 5.30 pm and Saturday 9.30 – 3 pm with 2 days off. Please only apply for this job if you can work the hours stated and able and happy to commute daily to this location.

 

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New job for Project Manager based in Belfast or North West

Project Manager ( Sign Manufacturer)

c50k + OTE 80k + car or car allowance

This role can be based either in Derry /Londonderry or Belfast

 This well respected and local specialised design manufacturer are looking for an experienced Project Manager to join their busy team.

They have an amazing portfolio of client throughout the UK and Ireland and deliver a high-quality service to their clients. They take immense pride in their work and their reputation among their clients is first class. They take pride in their staff offering a competitive salary with additional benefits.

They have a great opportunity for an experienced Project Manager who has worked with delivering projects in a manufacturing/construction setting, with the ability to manage installation on client sites.

This is a permanent position and will require travel to clients throughout Northern Ireland. The Republic of Ireland and UK.

There will be flexibility in work hours due to travel

The role

  • You will be the main point of contact for a project and liaise directly with the client.
  • You will be responsible for looking after a wide range of projects at one time and must be able to coordinate and run these.
  • You will liaise with the design team on artwork and any amendments required.
  • Co ordinate with the following departments design, production, finance and liaise directly with clients.
  • Achieve design sign off with the design team
  • Procure outsourced elements that are required.
  • Handover to production in-house elements
  • Agree timescales with customer
  • Keep budget tracker for each project
  • Provide health and safety pack for each project
  • Arrange installation and dates
  • Ensure quality of finished job.
  • Gross Profit margin for each job on target
  • Attending meetings internally and externally as required
  • Delivered on budget and on time.
  • Liaise with internal teams at all and communicate back to client
  • A completed client feedback form for each project

Qualifications and Skills

  • The ideal candidate must have previous experience working on project management either in a construction, kitchen manufacturer or manufacturing industry.
  • Experience working for a manufacturer and installing on site and managing the whole process preferred.
  • Experience working in any of the following industries an advantage; Kitchen manufacturer, Construction, Architects, Printing or sign manufacturer.
  • Good IT skills – Office & online meetings
  • Project management experience essential
  • Construction knowledge & experience
  • The ideal candidate must be a good communicator, confidence inspiring with an eye for detail and a can-do attitude.
  • Excellent communication skills both written and verbal.
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New Job for HR Manager or experienced HR Officer

HR Officer / Manager – c45k- 55k Euros,depends on experience – Buncrana Co Donegal  

Due to expansion a new role has been created for an experienced HR Manager based in Buncrana in Donegal

Will consider a HR Officer that cna stand on their own.

The company are product and tech-focused, operating multiple brands (online and retail) in the gaming market. You will be part of a small management team in a growing multi-site environment with the experience, security and leadership of an established business that has been in operation for over 40 years.

You will be responsible for the development and delivery of human resource projects, plans and strategies that help enable the teams reach their departmental and organisational potential. You will play a leading role in the development and continuity of the organisation. In addition, you will be actively encouraged to engage with continuous learning to ensure your own personal development.

The Role:

  • Responsibility for all HR operational processes from hire to retire.
  • Provide best practice advice and guidance on all aspects of HR.
  • Build strong partnerships with managers fostering trust and collaboration.
  • Manage the recruitment process from start to finish.
  • Champion the onboarding process, ensuring the process is up to date, providing clarity and connection for all employees and their role in relation to the overall vision.
  • Manage probationary periods to ensure that coaching and feedback processes are in place and that the agreed action plans are implemented.
  • Manage and lead the performance review process.
  • Manage HR casework, including disciplinaries, grievances, appeals, probation, absence management etc.
  • Provide guidance on employment policies ensuring they are kept up to date and legally compliant.
  • Update and maintain HR Software Systems.
  • Maintain accurate and consistent employee files.
  • Coordinate staff training programmes.
  • Undertake proactive HR initiatives that deliver value to the business.
  • Responsible for health & safety.

Qualifications and Experience:

  • Minimum 3 years’ experience in a similar role.
  • A 3rd level qualification in HR or a CIPD qualification.
  • Be accessible and approachable to the business.
  • Excellent knowledge of core HR policies, processes and best practices.
  • Ability to manage multiple competing priorities.
  • Exceptional communication skills, writing skills, interpersonal skills.
  • Adept to problem-solving and conflict resolution.
  • Be self-directed and motivated.
  • Ability to ask questions, be curious and have the confidence to challenge.
  • Show good judgement in decision making.
  • Familiarity with HR software and working knowledge of MS Office.

Are you struggling right now to recruit and retain staff?

Are you struggling right now to recruit and retain staff?

Why are companies finding it hard to recruit? There are a number of reasons why

The main reasons are as follows :

  1. After the worst of the pandemic, many people have got used to flexible working, working from home and not prepared to work full-time in an office. They know they are just as productive, if not more productive, working at home with fewer distractions.
  2. Employees want more flexible working, and those companies offering a hybrid option are more likely to retain top talent.
  3. Employees are not prepared to travel when they know their job can be done without it. This puts more pressure on employers to re-evaluate working conditions.
  4. There is still a skills gap and this needs to be addressed at an earlier stage from school, university, apprenticeships and career advice. There are a lot of jobs that people can create themselves that are never taught at school and people just fall into them. One of these would be online content creation from blogging to online selling via Instagram and social media.
  5. Some companies are not reviewing wages and people who have been loyal to companies through the pandemic have reassessed this and moved on. I know it’s tough for employers; however, I am addressing why companies can’t attract good talent. Money talks at the end of the day and this needs to be addressed.
  6. Companies need to listen to employees’ changing needs and consider offering improved pay, benefits and flexibility. They need to tune in to what their staff need and want and try to retain them. What drove people before the pandemic may not be what drives them now.
  7. Candidates are now prioritising their mental health and wellbeing. Employees believe that work-life balance is important to them, and they now prioritise self-care, health and wellbeing. Companies who can relate to this have a better chance retaining candidates. While good salaries will always attract top talent, demonstrating care for their physical, mental and emotional wellbeing will play a key part in guaranteeing their commitment long term.
  8. Some employers are now finding people accept jobs and then just don’t turn up with no explanation. They then have new candidates who start and leave early with no explanation. They just leave and send an email and don’t face their employer to let them know why they are leaving. Respect and common courtesy has gone!
  9. From my own experience from interviewing numerous candidates and asking them why they want to leave their current employment, feeling valued and flexible working are their main reasons.
  10. If employers want to retain good staff and attract new talent they need to reassess their current working hours, explore hybrid working and listen to what makes candidates want to show up daily.
  11. Remember that over the pandemic things have changed and we need to move with the times if employers want to retain good staff.

If you are struggling to recruit and need advice contact Cathy by emailing cm@cathymoranrecruitment,com or call 07751 856436

 

 

New Job – Senior Software Developer- Belfast

Senior Software Engineer- Belfast –  50k – 65k + bonus + Health Care + Pension + Additional Holidays

Are you looking to get out of an overpopulated, unexciting software house and to move to a company with personality where there is plenty of room to grow?

This is a unique opportunity!

This successful, software company based in Belfast has a dynamic and entrepreneurial team of dedicated specialists. This is a not just a job, it is a great chance to enhance your learning opportunities.

They are handpicking first-rate individuals to slot into their passionate team.

They aren’t a global company throwing their weight around and are very focused on where they want to go and how they are going to do it.

They punch well above their weight and their clients include global brands such as American Express and IKEA as well as a number of other high-profile organisations in the financial services sector in the UK, Ireland and North America.

They help businesses to be able to participate and thrive in today’s digital economy

New Job – Sales Executive – North West – 27.5k + 0TE 40K + Company Vehicle + Mobile

Sales Executive – North West – 27.5k + 0TE 40K + Company Vehicle + Mobile

A well-established, successful, food wholesaler has a new opportunity for a target orientated Sales Professional who can sell!

If you are highly organised, commercially focused and looking to further your career this job could be for you.

This is a great opportunity for someone who has a proven track record in identifying sales opportunities, building rapport with customers and successfully closing them. Your role will be to initiate and grow sales with the North West.

If the thought of sitting behind a desk all day gives you itchy feet, this could be the job for you as you’ll be required to spend a large amount of time on the road.

An excellent renumeration package is on offer to the successful candidate and you will be well rewarded financially

The role

  • Your job as a Sales Executive is to identify sales leads, pitch goods and services to new clients and maintain a good working relationship with new contacts.
  • Your key responsibility will be establishing and successfully closing new business opportunities and delivering a high level of customer service and feedback at all times.
  • Once sales are established you will develop strong customer relationships ensuring high levels of customer satisfaction from start to finish.
  • Developing and delivering sales pitches to potential new clients.
  • To work to targets and achieve agreed sales KPIs.
  • Upselling new products to prospective clients.
  • The ability to plan ahead

Qualifications and Skills

  • The ideal candidate must have previous field sales experience, ideally in a FMCG, food or a related field.
  • You must have a successful track record in business development with the ability to identify and seek out new opportunities and close sales.
  • Experience in developing and maintaining excellent customer relationships that lead to sales success.
  • Self-motivated and highly organised and well disciplined, are skills that are essential to this role.
  • Proven track record of achieving/exceeding targets.
  • Experience working in a target orientated environment to KPIs preferred.
  • Working on own initiative, prioritising work, and working to deadlines are key attributes.
  • You must be highly organised with good time management skills.
  • The ability to be proactive and resourceful in prospecting and winning new business.
  • Excellent communication skills with the ability to build rapport with clients.
  • Strong business acumen with commercial focus.

 

 

 

Job Opportunity for Social Media Researcher – YouTuber under the Jobstart programme

Social Media Researcher – 6 Month Job start programme

This is for the Job Start Programme for 16-24 years old who are currently unemployed and not in full time education.

Salary 16/17 years – £4.62, 18/20 years – £6.56, 21/22 years – £8.36 23/24 years – £8.91

N.B Please check eligibility criteria before applying

This is a fantastic opportunity for a Social Media Researcher with an interest in video projects to assist with tasks for a leading YouTube production company based in Derry. Northern Ireland.

The ideal candidate will be responsible for a wide range of activities and projects which will assist the organisation’s campaign developments. In this position you should feel comfortable planning video projects.

This position involves communicating with producers/videographers/editors/managers and possibly booking talent for appearances. They also require assistance with video pre- production and post production and therefore must be able to properly research for these activities and projects.

You will become a key member of the team and have the opportunity to work for one of the most viewed and fastest growing YouTube channels in Northern Ireland.

 

The role

  • Schedule ,plan and prepare all filming ,editing and posting from pre-production to production to post production
  • Assist on minor video projects
  • Manage all incoming and outgoing communication that is assigned to you.
  • Collaboratively research ideas for online video content.
  • Suggest and plan subsequent campaigns that would perform well in an online environment.
  • Making weekly presentations to the seniors in the company
  • Conducting field work and scouting locations when required for certain video projects
  • Assisting management with budget, time schedule and assessing feasibility during campaign development
  • Liaise and communicate with other industries and companies in order to put together proposed plan for video projects.
  • The placement will be for 6 months on minimum wage and approximately 25 hours

 

Experience & Qualifications

  • As this is a Job Start programme for 6- months to help young people get skills and qualifications to help them get a job you must fall into the eligibility criteria below.
  • You must have the ability to handle multiple tasks and be highly organised
  • A positive can-do attitude highly motivated and a willingness to learn and succeed essential
  • The ideal candidate must have high energy wit the ability to work in a fast-paced environment.
  • Excellent time management skills with the ability to work under pressure.
  • Must be able to take ownership of each project so reliability, maturity and responsibility essential.
  • The ideal person must be passionate about YouTube and familiar with the online content

Eligibility Criteria

  • Must be between 16-24
  • The ideal candidate must NOT be in employment and NOT in full time education.(This will be verified before interview)
  • You must live locally in Derry/Londonderry
  • Must be fluent in English

 

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New Job for Accounting & Finance Manager

Accounting and Finance Manager c28.5k – Derry/Londonderry

A new role has been created for this community organisation based in Derry.

This is an ideal opportunity for an experienced Accounting and Finance Manager that is self-motivated with good organisational skills and experience in finance, budgets and funding.

The ideal candidate will have worked in a  similar role managing budgets with a finance department either in a community organisation or finance and accounting department within a company. Understanding of funding sources and financial reporting to funding bodies advantageous.

You will be responsible for the everyday financial and administrative function of the organisation including financial management and report to Project Director.

 

The role

  • To deputise for the Project Manager on key aspects of funding, financial, administrative and other matters as directed by the Project Manager including overseeing all financial management .
  • Ensure all statutory compliances are met including but not exclusive to company legislation.
  • To process all documentation pertaining to incoming and outgoing and revenue funding related to the organisation. i.e., banking arrangements, funder’s requirements and maintenance of accounts records.
  • To maintain all day-to-day financial records relating to the organisation and to its projects as required.
  • To ensure that all financial and other returns are submitted to relevant funders as required.
  • To prepare monthly, quarterly and annual financial/budgetary control reports including Revenue and expenditure, Cash and funds flow and forecasting,
  • To provide oversight of the financial management of all BST Projects.
  • To prepare and monitor financial budgets, as directed by Project Manager/s and advise on expenditure of programmes and services.
  • Provide a range of HR duties including managing attendances, absences and recruitment ensuring compliance.
  • To maintain all day-to-day financial records
  • To process all documentation relating to payroll/wages and process direct payment of wages and salaries.
  • To process all documentation relating to invoices and statements, expenses and orders placed.
  • To process, on a required basis, all Inland Revenue & Pension returns and correspond with them accordingly.
  • To be responsible for petty cash controls.
  • Work closely with the Project Manager to identify existing need and gaps in funding, while undertaking regular research using a variety of methods to identify potential funding streams and priorities opportunities based around organisational need and funding criteria/deadlines.
  • Work closely with the Project Manager to prepare and write funding applications.
  • Maintain and manage effective electronic and paper-based records and filing systems in support of all funds and manage the post-decision administration process for all funding applications.
  • Take responsibility for drafting financial reports for all major grants, working closely with the Project Manager to ensure that these are produced in a timely manner and to a high standard.

 

Education & Qualifications

 

  • The ideal candidates will have been educated to degree level OR hold NVQ Level 5 in business management/administration, human resource management, accountancy or  community development
  • 2 years’ experience of office administration that includes financial recording and reporting and experience of community-based projects preferred.
  • Consideration will also be given to candidates with 3 years’ experience of office administration that included financial recording and reporting and experience of community-based projects if not degree qualified.
  • Knowledge of internal and external reporting on Project Progress
  • Experience of financial monitoring and reporting on funding applications
  • Experience of working with statutory and/or voluntary sector agencies to develop and enhance services
  • Proven ability to work on own initiative, negotiation and problem-solving skills
  • Resilient and able to respond positively to the pressures and demands of the role
  • Working knowledge of relevant software packages such as Microsoft Office (Word, Excel, Outlook)
  • Full driving license and access to transport

 

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Top Tips for Finding a New Job in 2022

Top Tips for Finding a New Job in 2022

New Year, New Career

January marks the start of new year’s resolutions and making changes in our lives.

One of the most common new year’s resolutions is finding a new job, one you love!

What better time of the year to find a new job and start off your career afresh!

Here are some top tips to get you started:

  1. Update your CV and make sure you proof read it.
  2. Add a summary profile to make it stand out – check out my blog on writing a summary profile. Would you hire you?
  3. Make sure to add additional information and make your CV interesting.
  4. Check online job boards and see if any jobs appeal to you.
  5. Review the job description and any available information you have on the position and company. Are you mirroring the words and phrases in the job description? Are you showcasing your strengths in the areas that seem to be of paramount importance to this role?
  6. Adapt your CV and covering letter to the job. Make sure you are not using the same CV and covering letter for different roles. Take time on this!
  7. If you have a LinkedIn profile, update it with a professional picture and refresh your information – you can use it to network.
  8. Make sure you add a covering letter with a summary of your skills and experience relevant to the job and explain why you are currently looking for new opportunities.
  9. Ask for referrals from business contacts and friends.
  10. Set up google alerts for jobs with your job title and category.
  11. Prepare for interviews by doing research on the company.
  12. Check out what type of interview style will be involved. Will it be straightforward open-ended questions e.g., ‘Tell me about yourself’, or competency-based questions?
  13. If it is competency-based interview, be prepared and research the SMART technique.
  14. Finally check out how your social media pages look to potential employers – they will check it out!

If you need help or advice to land that perfect job, get in touch or check out our latest jobs.